I’m sharing today’s post via video to provide you with a visual overview of our new client experience model.
It’s an 11-minute listen, so grab a coffee, get comfortable and please let us know what you think.
In the video, I also share details of a complimentary tool that we're launching, called the CX Scan. We created this tool to allow you to assess and enhance your existing client experience using this framework. Click here to add your name to the list to receive the link in April.
Thanks for stopping by,