Beyond Satisfaction: Why Client Engagement is the New Standard
Setting a Higher Standard for Client Relationships
Learn why traditional measures, such as client satisfaction, don't set the bar high enough for an industry that puts the client at the center of the experience. In this brief ebook, we suggest a new approach to measuring the quality of client relationships, drawing on Absolute Engagement's ongoing investor research to assess the ROI and drivers of engagement .
We believe that, as an industry we owe it to clients and to ourselves to set a higher standard. And we believe that standard is client engagement. The question is, how do we take action?
Thank you! The report is on its way to your inbox.
Oops! Something went wrong while submitting the form.
Drive personalized engagement at scale.
Absolute Engagement empowers advisors to reveal and respond to the true needs of prospects and clients, in real time. If you'd like to discuss your goals, learn more or get a sneak peek of our new 'Engagement Engine', please get in touch.