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Where Are Your Client Experience Blind Spots?
The CX scan provides you with an assessment of your current client experience and a framework to think about the actions that will have the greatest impact on engagement and efficiency.
Begin Assessment
Receive a personalized report with scoring and insights to help you prioritize your client experience efforts.
Your Overall Client Experience Score
How are you doing and what are your specific strengths and weaknesses?
Your CX Foundation Score
Have you laid a strong foundation for an effective and efficient client experience?
Your Client Journey Score
Are you delivering a strong experience at each stage of the client journey?
Your CX Discipline Score
Can you improve your approach to designing the client experience to drive deeper engagement at all stages of the client journey?
Begin Assessment